Refund policy

 

Return Policy

We want you to love your purchase! If for any reason you are not satisfied, please review our return guidelines below:

Eligible Returns

  • Orders must be returned within 30 days of purchase.

  • Clothing and bandanas are eligible for return if they are unused, undamaged, and show no signs of wear(including stains, odors, or pet hair).

Non-Returnable Items

The following items are non-refundable and cannot be returned:

  • Custom or personalized orders

  • Treats

  • Slow feeders

Return Process

  1. Contact us at tanimubodega@gmail.com to request a return.

  2. Please provide your order number and reason for return.

  3. Once approved, ship your item(s) back in their original condition and packaging.

  4. Customers are responsible for a 5% restocking fee

Refunds

  • Refunds will be issued to the original form of payment once we receive and inspect the returned item(s).

  • Please allow 5–10 business days for processing after your return is received.